TERMS & CONDITIONS

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

1. INTRODUCTION

1.1 These terms and conditions shall govern your use of our website.

1.2 By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

1.3 If you register with our website, submit any material to our website or use any of our website services, we will ask you to expressly agree to these terms and conditions.

1.4 Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our privacy policy.

2. COPYRIGHT NOTICE

2.1 Copyright (c) Light By Lisa 2022

2.2 Subject to the express provisions of these terms and conditions:

(a) we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and

(b) all the copyright and other intellectual property rights in our website and the material on our website are reserved.

3 AGREEMENTS MADE WITH LIGHT BY LISA

3.1 See below how a legally binding contract between you and me is made:

3.2 a) When you rent a single pre-recorded class, class bundle or online course on the website by filling in the form and clicking on the payment link. b) Or in the case of an online live class you complete the booking form and click on the payment link.

3.3 When you rent a class, class bundle or online course, It shall be acknowledge. At our sole discrection we may contact you refuse entry to the rental, for example if we do not think the rental is right for you or there has been a mistake in the pricing or description of the class/bundle/course rental. There is no obligation to provide a reason for this refusal.

4. CANCELLATION AND SUSPENSION OF ACCOUNT

4.1 We may:

(a) suspend your account;

(b) cancel your account; and/or

at any time in our sole discretion without notice or explanation.

4.2 You may cancel your account on our website using your account control panel on the website.

5 PROVISION OF ONLINE CONTENT

5.1 The availability of the online content might be affected by events beyond our reasonable control. If so, there might be a delay before the online content can be made available again. Reasonable efforts to limit the effect of any of those events shall be made by us and we shall keep you informed of the circumstances and try to provide access as soon as those events have been fixed. Examples of events which might be beyond my reasonable control include illness, IT issues and problems with hosting providers.

5.2 In the event that the resources are not available in whole or in part at any time, or becomes corrupted, is deleted or is failed to be stored, we shall have no liability in any circumstances.

5.3 When you gain access to the video content, the resolution and quality of the resources you receive will depend on a number of factors, including the type of device you are using and your bandwidth, which may fluctuate during the course of your viewing. While we use all reasonable endeavours to provide a quality viewing experience, we cannot make any guarantee as to the resolution or quality of the content you will receive.

5.4 We reserve the right to make changes to the available online content from time to time. The availability of the content, as well as platforms and compatible devices, may change. We also reserve the right to replace or remove any resources and the platforms available to you through the rental agreement, and to otherwise make changes in how we operate it.

5.5 No Sharing of login details. You may not share, give or sell your login details to any other person or entity. Excessive viewings or logins by any member may be treated as fraudulent use of the rental agreement, in which case it will result in the immediate cancellation of the agreement without a refund. When you make a rental purchase you agree to take all actions possible to protect your login details from fraudulent use. We reserve the right to cancel any account we believe has been compromised, or is being used fraudulently, at my sole discretion.

5.6 The resources provided are not suitable for persons under 16 years of age, and by signing up you confirm that you are 16 years of age or older.

6 PHYSICAL EXERCISE – RISKS AND RESPONSIBLITIES

6.1 We take the responsibilities of a yoga teacher seriously and it is important before you take part in our pre recorded or live sessions that everyone has a clear understanding of where the boundaries of that responsibility lie.

6.2 During all pre recorded classes or live online classes, the instructor shall provide instruction that they are qualified to give and shall use all reasonable care and skill, however they will not have any prior knowledge of your specific physical state, so it is your responsibility to judge your physical and mental capabilities for physical exercise. It is your responsibility to ensure that by following the pre-recorded videos or live classes on this platform, you will not exceed your limits while performing such activity, and you will select the appropriate level of activity for your skills and abilities, as well as for any mental or physical conditions and/or limitations you have

6.3 You must not rely on any information or guidance provided to you through this platform as an alternative to medical advice from your doctor or healthcare provider and we expressly exclude all responsibility, and shall have no liability, for any damages, loss, or injury suffered by you or any third party as a result of your participation in my sessions or your reliance on any information or guidance we have provide to you.

6.4 If you have any specific questions or concerns about any medical matter, you should consult your doctor or healthcare provider as soon as possible. If you think you may be suffering from any medical condition, you should seek immediate medical attention from your healthcare provider. Do not delay seeking medical advice, disregard medical advice or discontinue medical treatment because of information or guidance we provide to you.

6.5 You acknowledge that any form of exercise contains a degree of risk. It is recommended that you check with your GP or healthcare provider before you start any new exercise programme. In particular, if you have received treatment for Cancer, it is advisable you check with your medical team before participating in Light By Lisa classes.

6.6 Nothing in any of videos or classes should cause you to experience any pain, particularly pain that feels ‘sharp’ or ‘biting’ and makes it difficult to breathe. If you experience pain from any of the poses you should stop immediately.

7 REFUND POLICY – PRE-RECORDED CLASS, BUNDLE, OR COURSE

7.1 The rental fee of the Online Course/Class or Bundle is billed prior to commencing the course. Customers are not entitled to either a full or partial refund in the event the Online content is not viewed or completed for any reason.

7.2 If a customer account is terminated due to a violation of this Agreement, we will not reimburse the customer for the remainder of any rental agreement.

7 REFUND POLICY – LIVE CLASSES

7.1 Live classes are subject to a 2 hour cancellation window prior to the start of the class

7.2 If you do not attend a booked Live class or cancel with less than 2 hours notice you will still be charged for the class

7.3 The 2 hour cancellation policy allows us to offer your place to another student

7.4 If you are late to class it is not guaranteed that you will be admitted

8 INTELLECTUAL PROPERTY

8.1 All intellectual property in the materials and resources provided to you via this website or otherwise belongs to Light By Lisa, and unless we agree otherwise you can only use those materials and resources for your own personal use and you may not share them with third parties, the only exception being email newsletter which may be shared with other parties.

8.2 Unless we explicitly state or agree otherwise in writing, the resources and materials provided to you may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed publicly, sold, licensed, or otherwise exploited other than for your own personal use in accordance with this agreement.

8.3 Online live yoga sessions may at times be recorded. If you participate in such sessions, you authorise me to use your image and voice in any such recordings (and to make use of such recordings in any way I think fit) without payment, other conditions or need for further consent. If you do not wish to have your image or name recorded, you can elect to turn your camera off during the session.

9 YOUR PERSONAL INFORMATION

9.1 Any personal information collections shall be used for the purpose of:

a) Providing access to the online video content;

b) Processing your payment for the rent of online video content; and

c) If you elect to join the mail list, inform you about any similar products and services that I provide, though you may stop receiving this information at any time. For full details of how I deal with your personal data, see my privacy policy.

9.2 All information shared by you will be kept strictly confidential, except when releasing such information is required by law and/or where I consider it necessary to do so because of concerns of risk to yourself or others.

9.3 I shall not give your personal information to any third party unless you agree to it.

10. RESOLVING PROBLEMS AND COMPLAINTS

10.1 In the unlikely event that there is a problem with the class/course/bundle rental, please contact me as soon as possible and give me a reasonable opportunity to sort out any problems with you and reach a positive outcome.

10.2 We may at our discretion vary or re-perform the services if there is a problem and the terms of this agreement will apply to any re-performed services.

10.3 Nothing in this contract affects your legal rights under the Consumer Rights Act 2015 (also known as ‘statutory rights’). You may also have other rights in law.

11 LIMITATIONS AND EXCLUSIONS OF LIABILITY

11.1 Nothing in these terms and conditions will:

(a) limit or exclude any liability for death or personal injury resulting from negligence;

(b) limit or exclude any liability for fraud or fraudulent misrepresentation;

(d) exclude any liabilities that may not be excluded under applicable law.

11.2 The limitations and exclusions of liability set out in this Section 12 and elsewhere in these terms and conditions:

(a) are subject to Section 12.1; and

(b) govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.

11.3 To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.

11.4 We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

11.5 We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

11.6 We will not be liable to you in respect of any loss or corruption of any data, database or software.

11.7 We will not be liable to you in respect of any special, indirect or consequential loss or damage.

11.8 You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).

12. BREACHES OF THESE TERMS AND CONDITIONS

12.1 Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:

(a) send you one or more formal warnings;

(b) temporarily suspend your access to our website;

(d) block computers using your IP address from accessing our website;

(e) contact any or all of your internet service providers and request that they block your access to our website;

(f) commence legal action against you, whether for breach of contract or otherwise; and/or

(g) suspend or delete your account on our website.

12.2 Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).

13. VARIATION

13.1 We may revise these terms and conditions from time to time.

13.2 The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions. OR We will give you written notice of any revision of these terms and conditions, and the revised terms and conditions will apply to the use of our website from the date that we give you such notice; if you do not agree to the revised terms and conditions, you must stop using our website.

13.3 If you have given your express agreement to these terms and conditions, we will ask for your express agreement to any revision of these terms and conditions; and if you do not give your express agreement to the revised terms and conditions within such period as we may specify, we will disable or delete your account on the website, and you must stop using the website.

14 DISPUTES

14.1 WE shall try to resolve any disputes with you quickly and efficiently.

14.2 If we cannot resolve a dispute using our internal complaint handling procedure and either party want to take court proceedings, the relevant courts of England and Wales will have exclusive jurisdiction in relation to this contract.

14.3 The laws of England and Wales will apply to this contract.

14.4 In the event of a dispute between us, either party must agree not to engage in any conduct or communications, including on social media, designed to disparage each other or Light By Lisa website, products and services.

15 ENTIRE AGREEMENT

15.1These terms constitute the entire agreement between us in relation to your purchase.

16 THIRD PARTY RIGHTS

16.1 No one other than a party to this contract has any right to enforce any term of this contract.

17 OUR DETAILS

17.1 This website is owned and operated by Lisa Williams, founder of Light By Lisa

17.2 The principal place of business for Light By Lisa is at 330 Garratt Lane, Wandsworth SW18 4FR

17.3 You can contact us:

(a) using our website contact form;

(b) by email, using hello@lightbylisa.com